Purpose: Communicate By Design teaches leaders how to coach others who fall short of expectations regarding behavior or performance. We call this Coaching for Improvement.

Leaders will gain the competence and confidence to conduct difficult conversations about unmet expectations with calmness and respect.

Effectively delivering these coaching conversations is essential because they help others achieve higher performance and success.

Process: Participants practice our six-step coaching process with specific emphasis on how to apply it when Coaching for Improvement.

Payoff: Upon completion of this workshop, participants will:

  • Learn how to confidently and competently Coach for Improvement.
  • Explore two key factors that make Coaching for Improvement difficult.
  • Overcome common pitfalls when you Coach for Improvement.
  • Practice and apply the six-step coaching process to Coach for Improvement.